Privacy Policy

Privacy Policy for Rose and Quartz by Ra

At Rose and Quartz by Ra, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website and interact with our services. By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Identification Information: Name, email address, shipping address, phone number, and payment information (credit card details, PayPal information) for processing orders.
• Non-Personal Identification Information: Browser type, device type, IP address, and usage data about your interaction with our website, such as pages visited and time spent on the site.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfil your orders.
• To communicate with you regarding your orders, account, or promotions.
• To improve our website, products, and customer service.
• To send you marketing communications (if you have opted in).
• To comply with legal obligations.

3. How We Protect Your Information

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encryption to secure sensitive data and comply with industry standards to protect your information from unauthorised access, disclosure, alteration, and destruction.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except for trusted third-party service providers who assist in operating our website, conducting our business, or servicing you (e.g., payment processors, shipping companies). These third parties are obligated to keep your information confidential and use it only for the purposes of providing services to us.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These help us analyse website traffic, customise content, and provide targeted ads. You can choose to disable cookies through your browser settings, but please note that some parts of the site may not function properly without them.

6. Your Rights Regarding Your Personal Information

Depending on your location, you may have the following rights regarding your personal information:

• Access: You can request a copy of the personal data we hold about you.
• Correction: You can request to correct any inaccurate or incomplete data.
• Deletion: You can request to delete your personal data, subject to legal restrictions.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at roseandquartzbyra@gmail.com.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to read their privacy policies before providing any personal information.

8. Children’s Privacy

We are committed to providing a child-safe environment on our website. Our products and services are designed for general audiences, and we do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete that information. If you believe we have collected information from a child, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date indicated. Please review this page periodically for the most current information.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Rose and Quartz by Ra